Job Title – Program Assistant

Reports to – Executive Assistant

Organization Overview

CASA of Los Angeles mobilizes community volunteers to advocate for children who have experienced abuse and neglect. The organization envisions a Los Angeles in which every child in the child welfare system has an advocate and the opportunity to thrive. CASA of Los Angeles is on a path over the next five years to expand services to children in LA County’s child welfare system so that it provides services to a meaningful number of the 30,000 children in the dependency court system every year.

Key to these efforts is growth in the number of volunteers trained each year, the number who stay active in a year, and in revenue raised from community partners and other donors.

Position Overview

The Program Assistant will report to the Executive Assistant and provide general operational and administrative support services to CASA volunteers and CASA staff.

Essential Functions

  • Office Support
    • Promote a positive CASA culture by modeling inclusive, kind, and responsive behavior to CASA volunteers, CASA staff, community members, our partners, and the children and families we serve.
    • Answer phones and greet in-person guests, providing professional and courteous service
    • Prepare, copy, deliver, and retrieve documents and files to and from court rooms and the clerk’s office.
    • Assist with administrative tasks related to CASA programming and development, including scanning, copying, faxing and ordering supplies.
    • Assist in managing CASA-wide calendars and advocacy program duty-calendar.
    • Manage court case files.

    Community Outreach  

    • Champion an approach to working with children/youth and families that emphasizes relationships, collaboration and the challenging of social injustices.
    • Model positivity and collaboration in working with CASA volunteers, staff and community partners.
    • Assist with coordination, preparation and facilitation of CASA program and development events.
    • Represent CASA at meetings and presentations with community partners, as needed.

    Electronic Case File Oversight:  

    • Assist CASA program staff and CASA volunteers with data-entry and retrieval in Efforts to Outcomes (ETO)
    • Attend and actively participate in one-on-one supervisory meetings and team group supervisory meetings as scheduled.
    • Travel required on an as-needed basis, including occasional evening and weekend work. (10%)
    • Other special projects as assigned.

Knowledge, Skills, Abilities, and Experience Required

  • High school diploma or GED; prefer some college or Bachelor level education.
  • Highly proficient in MS Office, and ability to work with new systems/software platforms.
  • Ability to operate or learn to operate general office equipment including copiers, printers, virtual conferencing equipment, and others.
  • Excellent organizational skills and ability to multi-task.
  • Ability to work within a multicultural environment serving children and families of diverse backgrounds.
  • Exceptional oral and written communication skills.
  • Ability to pass a Livescan background check.
  • Direct lived experience in foster care preferred.
  • Fluency in English and prefer fluency in reading, writing, and speaking Spanish.

Physical/Mental Requirements and Work Environment

  • The CASA office is an open office layout. Candidates will be working in a shared space with varying levels of noise and foot traffic.
  • Office environment consists of moderate fluctuations in air temperature that can range from 60ᵒ – 75ᵒ. Off-site offices or outside venues may be non-air controlled.
  • Physical requirements include standing, bending, reaching, sitting, grasping, fingering, repetitive motion both hands/feet, and walking. Lifting requirement is up to 20 lbs.


How to Apply

Applicants should send a resume and cover letter outlining how they meet the specific requirements of the position to careers@casala.org.

Please note that the selected candidates will be required to submit to a full live scan and background check.

CASA of Los Angeles promotes equal opportunity for all employees and applicants. In doing so, we comply with local, state, and federal laws and regulations to ensure an equal employment opportunity for everyone. We don’t discriminate in employment opportunities or practices on the basis of race, ancestry, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, citizenship, military service obligation, veteran status or any other basis protected by federal, state, or local laws. Our policies and personnel practices are intended to ensure that all of us are treated equally with regard to recruiting, hiring, and advancement, and our decisions on employment are made to further the principle of equal employment opportunities for employees.

CASA of Los Angeles will consider qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring.